Made with Xara
A Professional Lawn Care Company
Terms of Service
Lawn Service - Mow all turf areas with commercial
mulching mowers. Edge sidewalk & driveway with steel
blade edger. Line-trim planting beds, fences, trees , A/C
units and areas not accessable with mower. It is the client’s
responsibility to protect trees, wooden fence post,
downspout drains, etc., as they can become damaged by
the line trimmer. Blow debris off all hardscapes (driveway,
patios, etc.). Minimum 5 Services.
Billing & Payment Terms - All prices listed are for
customers with our automatic monthly processing. The
automatic monthly processing is as follows:
1.
An invoice will be processed on the last business day
for all services rendered that month.
2.
On the first (or second) business day of the next
month, the invoice amount is charged to the client’s
credit or debit account on file.
3.
The invoice, stamped “Paid” will be emailed to the
client.
4.
Any accepted change from the above procedure will
increase the charge of each service rendered by
$2.00 due to special handling.
5.
We accept
Yard Access - Locked gates must remain unlocked for the
full day of your scheduled service. If you prefer not to unlock
your gate, we recommend that you use a combination lock
and that you provide us with the password or combination.
If, on the day of service, your gate is locked and we have not
been provided the combination, we are unable to send the
crew back or issue a credit for not mowing inside the locked
fenced area.
Pets & Yard Debris - Please let us know if you have any
pets that are kept outside. Our crews will make every effort
to not let your pet through the gate, but we cannot guarantee
your pet will not escape. Please leave your pet inside on
your scheduled service days. Please pick up all pet
droppings, toys (pet & children’s), bones, large rocks, etc.
the day prior to your scheduled service. These items are
very hazardous if hit by the mower blades and can result in
serious damage to your property and our equipment, or
serious injury to our crew or others.
Contact Today! 972-695-9400
Service Days - Our crews work Monday thru Friday, and
they strive to arrive to your home at approximately the
same time each week. Numerous factors can affect our
schedule, therefore we cannot guarantee a specific time of
day for each service. Please do not water your lawn the
day before, or the day you are scheduled, as this may
contribute to difficult mowing conditions, and prevent a
guality mowing.
Rain/Weather Delays - We do mow in light rain or after
the rain lightens up. Should you think that it is too wet to
mow, please contact us to skip that day. If we have
determined that the conditions are too wet to allow a
proper mowing, then you can expect us to service your
property later that day if the rain subsides. If in our
determination, the conditions are too wet to service at all
for the day, our daily schedule for that week will change
from the day you are normally scheduled to the next day,
including Saturday. If there is a postponement in our
schedule due to any condition, we will notify you by email
of the postponement, and our adjusted schedule.
Schedule Changes & Skips - We try to accomodate any
scheduling changes you desire. If for any reason, you need
to re-schedule, cancel, or skip a service, please contact us
at least 24 hours in advance by telephone (972-695-9400)
or email us at service@flowermoundlawnco.com. If you
have requested a skip service, your service will continue
the next week as usual. Our crews will not decide whether
your yard needs to be cut, so you will need to call or email
us to cancel or skip a scheduled mowing.
Service Cancellations - Our goal is customer satisfaction.
You may cancel your service at anytime. Neither party is
obligated to continue service. Should you cancel your
service prior to the 5 service minimum, you will be charged
a $50 early termination fee.
Lot Size - Our service pricing is based on the size of your
lot. Click here if you would like to determine your lot
size. Large lots, lots with steep areas, multiple levels, etc.
require a custom quote.
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